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Terms Conditions for Your Account

We run the platform, and these terms explain what you agree to when you open an account, deposit through bKash, Nagad or Rocket, and play the games in our lobby.

Account eligibilityDeposit & withdrawal rulesGame participationDispute resolutionRegion access

Explore the Lobby Read FAQ

YOUR PROTECTIONS

How We Handle Your Account Under These Terms

We apply these terms consistently so every account holder knows where they stand. Your deposit, wager and withdrawal activity stays in your account history, and you can download that record any time from the account dashboard. We verify payment sources and account ownership to protect both you and the platform from fraud. If we need to update these terms, we post the new version and notify active account holders by email.

Transaction Records

Every bKash, Nagad, Rocket deposit and every withdrawal request appears in your account history with a timestamp and status. You can export that record as a CSV file from the dashboard settings if you need it for your own records or dispute resolution.

Identity Verification

We may ask you to confirm your identity and payment ownership before processing a withdrawal, especially on your first cash-out or if the amount is large. Upload a photo ID and a payment screenshot through the verification panel in your account settings.

Account Security

You are responsible for keeping your login credentials private. If you think someone else accessed your account, change your password immediately and contact support. We log every login and payment action so we can investigate unauthorized access claims.

Terms Updates

When we update these terms, the new version goes live on this page and we send an email to the address on your account. Continued use after the update means you accept the revised terms; if you disagree with the changes, close your account before they take effect.

TERMS HELP

Contact Us About These Terms

If you have questions about your rights, account restrictions, or anything in these terms, reach out through the channels below. We handle terms queries alongside general account support, and we aim to respond within the same business day for most issues. For withdrawal disputes or account verification questions, email gives us the detail we need to investigate properly.

Team online

Live Chat

Open the chat bubble in the account dashboard or on any lobby page. Live chat connects you to our support team during active hours; outside those times you can leave a message and we will reply when we are back online.

Email Support

Send your question to our support address shown in the account settings. Include your account username and a brief description of the issue so we can look it up and respond with the relevant terms section or resolution path.

FAQ Library

Check the FAQ section at the bottom of this page and the main FAQ page in the site footer. We have answered the most common terms questions there, covering account eligibility, payment rules, withdrawal limits and dispute steps.

How These Terms Apply to You

nbaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and nbaje when you register an account and use our services. We operate subject to the laws and regulations of the jurisdictions where we provide service. Access depends on your local law and eligible regions — if online

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gaming is restricted where you are, you may not open an account or deposit funds. You confirm you meet the legal age requirement in your region when you register. By depositing through bKash, Nagad, Rocket or any payment method we accept, you agree to follow our
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deposit, wager and withdrawal procedures. We reserve the right to verify your identity, payment source and eligibility before processing any withdrawal. If you breach these terms — including by providing false information, opening multiple accounts, or attempting to manipulate game outcomes — we may suspend your
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account, void your bets and forfeit any balance. We aim to resolve disputes fairly, but our decision on game outcomes, account status and payment disputes is final unless you pursue formal resolution through the channels described in our support section. We may update these terms from
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time to time; continued use of your account after changes are posted means you accept the updated version. If a court finds any part of these terms unenforceable, the rest remains in effect. These terms are governed by the laws of the jurisdiction in which we
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are licensed to operate, and any legal action must be brought in the courts of that jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

We allow one account per person. If we detect multiple accounts linked to the same identity or payment source, we will close the duplicates, void any bets placed through them, and forfeit the balances. Keep one account active to stay compliant.

Access depends on your local law and eligible regions. If online gaming is restricted where you are currently located, you should not open an account or deposit funds. We may block access from certain regions to comply with local regulations.

When you deposit, we match the payment confirmation number and sender name to your account details. For withdrawals, we may ask for a screenshot of your wallet profile or a photo ID to confirm ownership before we release the funds.

Contact support with the details — game round ID, timestamp, and what you think went wrong. We review the server log and game provider record, then reply with our decision. Our ruling is final unless you pursue formal dispute resolution.

We can suspend or close your account if you breach these terms — for example, by providing false information, attempting to manipulate games, or using the platform from a restricted region. If we void bets, we explain why and show the relevant terms section.

The current version is always on this page, and we email active account holders when we make updates. The email includes a summary of what changed and the date the new terms take effect. Check your inbox or the account dashboard for notices.

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